Manage Your Venue’s Online Reputation by getting more Customer Reviews and managing unhappy reviews
Your unhappy customers can tell thousands of prospective guests using online review sites and social media. Other prospects read these reviews to judge your venue.
Encourage your guests to write more positive review on key review websites and actively manage your online reputation.
FIVE ways to improve your online reputation and get more Events business for your Venue
- Actively Manage your Online Reviews and Complaints – respond to ALL posts quickly
- Build your online reputation and advocates – ask to remove any INCORRECT reviews
- Seek more online customer experience feedback – hand out cards of review sites
- Upload more Photos, Videos and post Customer reviews on other channels
- Boost your Website SEO with lots of quality inbound links & use comments
GET MORE INBOUND LINKS & REVIEWS FROM THESE WEBSITES (Prioritised Order)
BEST ONLINE REVIEW WEBSITES
- Google Reviews (Google My Business listings) – use Podium
- Facebook Reviews
- TripAdvisor
- Yelp (Get a Business page)
BEST EVENT VENUE DIRECTORY WEBSITES
BEST RESTAURANT ONLINE REVIEW WEBSITES
- Menulog
- Parma
- Urban Spoon (Get a Business page)
- Bestrestaurants
- Thefork (A Tripadvisor company)
- Pubfinda
- Yourrestaurants
- Seeklocal.biz
- Trayt.com
- Foodgod
- Goodfood
- Gourmettraveller
- Timeout
- AGFG
- Pubstar
- HiddenCitySecrets
LOCAL AREA REVIEW WEBSITES
- Truelocal
- Yellowpages
- StreetAdviser
- Liveguide
- Wordofmouth
- Aroundyou
- Everguideau
- Citysearch
READ THE BEST BLOGS RECOMMENDED FOR VENUES & HOSPITALITY
ABOUT Kevin Kosky & BIG HAT – Wedding & Venue Sales Training
Big Hat Professional Services provides Hospitality Workshops, Webinars and Training on Sales, Service & Strategy using Certified Speakers and Trainers like David & Kevin.
Kevin Kosky is a skilled business communications trainer. He is a specialist on inbound phone skills, presentation skills and delivering sales presentations. Kevin is an expert teacher of face to face communication skills like sales, supervision and presentation skills.
BIG HAT offers ….
- Hospitality Training Workshops & Public Training Workshops
- Sales Training & Customer Service Training Programs (In House)
- Conference Speaking & Breakouts
- Mentoring & Masterminds
- Business Growth Consulting & Advisory
Read what BIG HAT clients have to say (Client Testimonials)
NEXT STEPS WITH KEVIN
- Would you like to discuss Sales Training or Business Growth possibilities ?
- Would you like to discuss plans for an upcoming Workshop or Conference?
- Maybe an Online Consultation to discuss a challenging Business issue or review your website?
SUGGESTED ACTIONS TO TAKE
- Book a “1 on 1” Session for an Online Meeting about your Business or upcoming Conference
TRAINING WORKSHOPS
Book Evolve3 Function Sales Workshops here
If you would just like a chat or have any suggestions for this website please contact us
www.bighat.com.au (c) 2022