What Clients Say – Testimonials

WHAT CLIENTS SAY About Big Hat Training & Kevin Kosky



“As the functions manager of a recently renovated venue in Darling Harbour in Sydney, I’m always looking for new ways to improve my skill set to keep up with the ever increasing competition in our prime tourist location. David and Kevin were fantastic educators! They really interacted with the students and got us doing practical as well as just theory. They kept us engaged throughout and I learnt so much in just 2 days. I’ve returned to work with a new found energy and motivation to implement the many things I’ve learnt. Would highly recommend both this course and both David and Kevin! Thanks guys!”

Lauren Musty – Functions Manager – Helm Bar, Sydney | 7 Wheat Road, Darling Harbour, NSW, 2000.  www.helmbar.com.au

“ Thank you for such a great Course ‘How to sell more Functions, Events and Weddings’. This was not your typical boring sales course and was so informative with plenty of interaction throughout the 2 days. I have gained so much knowledge and motivation from the course and have already started to put actions and the things I learnt into place. I can certainly recommend this course to anyone, no matter how good you think you are at sales. Thank you and hopefully I will work with you both again in he future.”

Jodie Talbot – Private Events Sales Coordinator – All Saints Wine Rutherglen Vic – w: www.allsaintswine.com.au   www.stleonardswine.com.au   www.thousandpound.com.au   www.mountophirestate.com.au


“You can teach an old dog new tricks ! I have been in Hospitality for fifteen plus years and was wondering what a two day ‘how to sell functions’ course could possibly teach me that I didn’t already know from years of practical experience. This course has forced me to review and reconsider almost everything I thought I knew. Kevin and David are wonderful trainers and the course content is current, relevant and practical. The “action plan” is a brilliant touch, as it allows trainees to take away new found knowledge and implement change quickly and easily into their working environment. I would highly and happily recommend this fabulously run course to anyone in this sector of the Hospitality industry.”

Rebekah Henke Functions & Events Manager  Hotel Sorrento

“I have had a query from a couple of the girls that look after our functions across different venues about the calendar you sent us last year which they loved using! It was the calendar that also had 5 columns for the various function spaces and enabled them to show revenue from the spaces at the end of each month. I’m wondering do you have an updated one for 2018, the girls are a little excited but I suggested we may just have to adapt the old one.

I believe we have some new girls coming up soon to do the course and I’m really excited to work further with them both post the course as it just takes things to a whole new level……….  Again hope you are all well and had a great time over Christmas & the New Year.

With appreciation,  Paul West EMC Group Trainer, Geelong



Big Hat Clients

“Dave is always very inspiring and connects well with the audience by including humour and factual information that truly reached our staff. We have seen great improvements in our business following all the training Dave has given us and our staff.  Our function sales have increased 100%. Overall, I can honestly say that Dave was the best presenter I have ever heard. I certainly had high expectations of him but these were exceeded. He is very uplifting and is an inspirational speaker that we will continue to engage to train our staff. “

Carly Cohen, Director – Leonda By The Yarra – Function Venue VIC


Australian Hotel Association Victoria

“It is readily apparent that Dave is a “student of industry”, possessing a vast library of business texts and journals from which he derives a wealth of useful information for inclusion in course material. This coupled with many years of experience running a highly successful function and events business, along with his frequent interaction with “practicing” hoteliers equates to Dave’s tips and techniques being very relevant and, importantly, easy to implement at a business operational level.”

Dougal Hollis – GM Operations and Membership AHA (Vic)



“Here at Fort Knox we strive to deliver excellence in customer satisfaction. Kevin was able to deliver some valuable techniques to take our team to the next level. His passion and enthusiasm for customer service is second to none. He delivered an action-packed session with high energy and impact. Our team thoroughly enjoyed his training style and have taken away some new skills. We wouldn’t hesitate in recommending Kevin if you are looking for a customer service and sales trainer.”

Julia West – Operations and HR Manager
Fort Knox Group Pty. Ltd.


ABOUT Kevin Kosky & BIG HAT Training

Big Hat Professional Services provides Hospitality Workshops, Webinars and Training on Sales, Service & Strategy using Experienced Trainers like Kevin.

Kevin Kosky is a skilled business communications trainer. He is a specialist on inbound phone skills, presentation skills and delivering sales presentations. Kevin is an expert teacher of face-to-face communication skills like sales, supervision and presentation skills.

Kevin Kosky Trainer

BIG HAT offers ….



  • Would you like to discuss Sales Training or Business Growth possibilities ?
  • Would you like to discuss plans for an upcoming Workshop or Conference?
  • Maybe an Online Consultation to discuss a challenging Business issue or review your website?


  • Book a “1 on 1” Session for an Online Meeting about your Business or upcoming Conference


Book Evolve3  Function Sales Workshops here


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