Hospitality Training Workshops

Hospitality Training that GETS RESULTS

  • Do you want highly interactive training that really works?
  • Are you looking for a GREAT ROI on your training dollars?
  • Had enough of training that doesn’t get results?

We are NOT your typical trainers. We have built and run companies from scratch, survived tough economic times and near-bankruptcy, managed hundreds of employees and generated millions of dollars in profit.

As a result, whatever you are going through, we know and can understand because we have been there.

Our training workshops are NOT just a “one off” date in your calendar, but the starting point of a PROGRAM of significant improvement in your hospitality business.

Further, as businessmen ourselves, definite results and ROI are our number-one priority.

No theory. No fluff. Just practical real-world business strategies and tactics that GET RESULTS.




Our Hospitality Industry and Business Growth Training Can Help You

  • Become a better business leader
  • Improve your personal effectiveness
  • Build a more productive team
  • Increase your customer experience and customer satisfaction
  • Develop systems, procedures and processes
  • Improve your sales results and profitability
  • Get better results for your marketing spend
  • Improve your webmarketing results
  • And SELL MORE during quiet times and seasonal slumps

Why Choose Us For Your Hospitality Sales Training?

We are Hospitality Industry-Focused and Specialised

Our training works because it is custom-designed for you and your Industry. It is all about your market, your unique needs, your challenges and your goals. Further, we know training staff is expensive and we need to get results fast. We first seek to understand about your business and also tailor our services to your unique industry and current situation. The result is the maximum return possible on your investment.

Our Training is Interactive, Memorable and it Sticks

Training is an on-going process – NOT a one-time event. Nobody ever got fit by going to the gym just once. We also deliver change that LASTS. Through our training methods and activities, we ensure that the knowledge gained is retained, habits are changed and, consequently adopted over time as normal behaviour.

We Have Business Experience and Lots of it!

We are both experienced businessmen and trainers; our training comes from real-life experience and, as a result, is proven to work. Because we know you need ROI from your training investment, and our process ensures that you get results.

Popular Big Hat Training Programs for Hospitality and other Industries

ABOUT Kevin Kosky & BIG HAT Training

Big Hat Professional Services provides Hospitality Workshops, Webinars and Training on Sales, Service & Strategy using Experienced Trainers like Kevin.

Kevin Kosky is a skilled business communications trainer. He is a specialist on inbound phone skills, presentation skills and delivering sales presentations. Kevin is an expert teacher of face-to-face communication skills like sales, supervision and presentation skills.

Kevin Kosky Trainer

BIG HAT offers ….

Read what BIG HAT clients have to say (Client Testimonials)


  • Would you like to discuss Sales Training or Business Growth possibilities ?
  • Would you like to discuss plans for an upcoming Workshop or Conference?
  • Maybe an Online Consultation to discuss a challenging Business issue or review your website?


  • Book a “1 on 1” Session for an Online Meeting about your Business or upcoming Conference


Book Evolve3  Function Sales Workshops here


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