Best Hospitality Books

The BEST Hospitality Books

Here are the BEST Hospitality Books recommended to help improve your Sales, Service and Staff.

BEST Books on Hospitality Customer Service & Customer Experience

BEST Books on Hospitality Leadership

BEST Books on Hospitality Sales & Profit Growth

BEST Books on Hospitality Webmarketing

Remember that “Leaders are Readers”.

The books above have been carefully curated to help you improve your business


ABOUT David Staughton CSP & BIG HAT

Big Hat Professional Services provides Hospitality Workshops, Webinars and Training on Sales, Service & Strategy using Certified Speakers and Trainers like David & Kevin.

David Staughton Hospitality TrainerDavid Staughton CSP is an award-winning International keynote speaker, and experienced Small Business consultant.  With over 15 years ‘hands on’ experience in the Hospitality industry, he speaks and consults on a wide range of hospitality & tourism business improvement in the areas of sales, staffing, service and strategy.

Kevin Kosky is a skilled business communications trainer. He is a specialist on inbound phone skills, presentation skills and delivering sales presentations. Kevin is an expert teacher of face to face communication skills like sales, supervision and presentation skills.

BIG HAT offers ….

Read what BIG HAT clients have to say (Client Testimonials)


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