Download FREE E-BOOKS for Events Venues and Hospitality Businesses
Big Hat offers a great collection of FREE e-Books to help you grow and expand your hospitality business. These are ideal for a function venue, reception centre, pub, club, hotel, hall or winery.
FREE HOSPITALITY E-BOOKS FOR TRAINING
TURNING INBOX ENQUIRIES INTO CUSTOMERS – How to use Email to Land More Sales (MMS1)
Venue Enquiries are costly and you need to make the most of every single one.
This E-Book covers strategies and techniques to improve conversion of your Email Enquiries into Event bookings.
TIPS FOR GETTING THE BEST FROM YOUR STAFF – How to Manage & Motivate Your People (MMS2)
Your Staff are your Best Asset. Customers expect a great experience and only great staff can deliver it
This e-book contains strategies and techniques to engage and energise your Hospitality team.
SECRETS OF SELLING MORE USING SIGNAGE & SCREENS – How to Use Signs to Get More Customers & Sales for Your Venue (MMS3)
You’ve created a great venue: a beautiful hotel, club or resort; you’ve got great people working for you; and the location is just right.
Now you want to get more customers and more sales.
Learn how you can use SIGNAGE & SCREENS to your greatest advantage.
With these tips and techniques, you’ll be armed with the know-how to market your venue in your local area.
SELLING MORE FUNCTIONS, EVENTS AND CONFERENCES MADE EASY – How to get more Gigs! (MMS4)
Most Events Venues want to grow Sales and be Full all year Round.
Want to Sell More Functions, Events & Weddings?
This E-book covers a range of strategies and techniques to convert more Enquiries into Bookings.
TIPS FOR TRIMMING YOUR EXPENSES & CUTTING COSTS – How to Be a Better Buyer and Negotiator (MMS5)
Learn how to turn Your Venue Sales into More PROFIT by keeping your expenses and costs under control.
This E-Book contains strategies for negotiation and dealmaking to get you a better deal, reduce your COGS and expenses.
SYSTEMS MADE SIMPLE – How to Develop Procedures and Checklists to Boost Productivity (MMS6)
If you want to deliver consistently exceptional customer experiences and get great Sales Results then you’ll need to use SYSTEMS and PROCESSES.
There are dozens of small techniques, which can cause exponential success.
This E-Book outlines a number of techniques and strategies that will enable you revolutionise the way you do business.
CLICK ON THE LINKS TO DOWNLOAD THE FREE HOSPITALITY E-BOOKS
- MMS 1 – Turning INBOX Enquiries into Customers
- MMS 2 – Tips for Getting the best from your STAFF
- MMS 3 – Secrets of Selling more Using SIGNAGE and Screens
- MMS 4 – Selling More FUNCTIONS and Events Made Easy
- MMS 5 – Tips for trimming your EXPENSES and Cutting Costs
- MMS 6 – SYSTEMS Made Simple – Developing Systems & Processes
BIG HAT OFFERS PAID & FREE HOSPITALITY SALES TRAINING
The BIGHAT Website Blogs, Hospitality E-Newsletter, FREE Webinars and FREE E-Books are a great place to get a Hospitailty Sales Education for FREE.
If you want to PRACTICE your sales skills and really EMBED the learnings we also offer PAID training in highly practical workshops.
Build your Sales Confidence and learn how to say the right thing at the right time. We’ll cover closing skills, overcoming objections and feeling more comfortable asking for the sale.
If you would like to improve your Venue Results or learn how to sell stacks more Functions & Events all year round come to a HOSPITALITY TRAINING WORKSHOP
ABOUT THE E-BOOK AUTHOR – David Staughton CSP CCEO Hospitality Expert
Big Hat Professional Services can help you grow your hospitality business and improve your Function Event & Wedding Sales. David & Kevin can help you!
David Staughton CSP is an award-winning International keynote speaker, and experienced Small Business consultant. With over 15 years ‘hands on’ experience in the Hospitality industry, he speaks and consults on a wide range of hospitality business improvement in the areas of sales, staffing, service and strategy.
Kevin Kosky is a skilled business communications trainer. He is a specialist on inbound phone skills, presentation skills and delivering sales presentations. Kevin is an expert teacher of face to face communication skills like sales, supervision, and presentation skills.
If you would like to receive more Great IDEAS, NEWS & BLOGS for growing your hospitality business or the events industry please sign up to our e-newsletter.
www.bighat.com.au © David Staughton 2020 – All rights reserved
This WEBSITE is a work in progress – If you have any questions or suggestions please call Hospitality Expert David Staughton on 0408375100 or contact us