Heavenly Buffaloes Learning Academy (Password Protected)
Here are some of the best learning resources for the team at Heavenly Buffaloes NC.
Blog Articles, Videos and Podcasts. Tips and techniques to improve your skills and results.
About HB – Heavenly Buffaloes for the Whole Team
For HB Servers
For HB Kitchen Staff / Cooks
For HB Utility Staff
For HB Marketing
For HB Store Managers
Docs For HB Store Managers
For HB Execs – Strategy, Recruiting, Growth, Innovations
Other Resources
- Best HB Training Resources and Book List
- Evolve 3 Hospitality Blogs
- Best Hospitality Books
- Best Leadership Books
FAQs About Heavenly Buffaloes
Q: What is Heavenly Buffaloes known for?
Heavenly Buffaloes serves fresh-to-order wings — bone-in, boneless, and vegan — plus waffle fries and more than 20 sauces and dry rubs.
Q: Where did Heavenly Buffaloes start and when?
The original “bright orange shack” opened in Durham in 2014.
Q: What locations are open right now?
HB operates in Durham (Markham Ave), Durham on Erwin Rd, Chapel Hill (Franklin St), and Raleigh (Glenwood Ave).
Q: What are the Durham – Markham Ave address, phone, and hours?
1807 W Markham Ave, Durham, NC 27705 — 919-237-2358. Hours listed: Sun–Mon 11 am–10 pm, Tue–Thu 11 am–midnight, Fri–Sat 11 am–2 am.
Q: What are the Durham – Erwin Rd address and hours?
2816 Erwin Rd, Suite 205, Durham, NC 27705. Hours commonly shown: Mon 11 am–10 pm; Tue–Sat 11 am–12 am; Sun 11 am–10 pm. (Heavenly
Q: What are the Chapel Hill address, phone, and hours?
407 W Franklin St, Chapel Hill, NC 27516 — 919-914-6717. Hours listed: Sun 11 am–10 pm; Mon–Thu 11 am–midnight; Fri–Sat 11 am–2 am.
Q: What are the Raleigh address, phone, and hours?
6701 Glenwood Ave, Suite 101, Raleigh, NC 27612 — 919-307-8530. Hours listed: Sun 11 am–10 pm; Mon–Tue 3 pm–midnight; Wed–Thu 11 am–midnight; Fri–Sat 11 am–2 am.
Q: Do you offer online ordering and delivery?
Yes — HB partners with DoorDash for online ordering across locations.
Q: Is there catering?
Yes — order HB catering via ezCater from Durham (Erwin Rd), Chapel Hill, and Raleigh. Delivery is available with a $100 food and beverage minimum.
Q: Do you have vegan wings?
Yes — HB is popular with vegetarians and vegans and features vegan wings prepared to order.
Q: Are there allergen or gluten-related details available?
The menus link to vegan, vegetarian, and allergen info; see the allergen resources from the menu page. Always inform the team about severe allergies when ordering.
Q: How many sauces and rubs can I choose from?
HB offers 20+ sauces and dry rubs — there’s something for every heat level and flavor preference.
Q: Are the fries and sides cooked to order?
Yes — HB highlights that everything is cooked fresh to order, including their waffle fries.
Q: Do you stay open late?
Select stores list late-night hours until midnight or 2 am on weekends; check your store page for today’s hours.
Q: Do you sell merchandise?
Yes — shop tees, hoodies, and more in the HeavBuff online shop.
Q: Can I dine in?
Chapel Hill and Raleigh have indoor and outdoor seating; the Erwin Rd store added dine-in; the original Durham “Shack” is the classic counter service spot.
Q: Do you offer contact-free delivery through third-party apps?
Yes — third-party marketplaces like Uber Eats indicate contact-free options at eligible locations. Availability varies by app.
Q: How do I place a large group order for an office or event?
Use the ezCater pages for each location to build large trays or individually packaged meals; meet the listed delivery minimum.
Q: Do you have late-night screen sports and beer on tap?
The Chapel Hill store notes indoor/outdoor seating with beer on tap and plenty of screens.
Q: Where can I find the latest hours and updates?
Always check your location’s page on the HB website for the most current hours, address, and phone.
Q: What’s the best way to get in touch with HB?
Use the contact form on the website for general inquiries, or call the phone number on each location page.
Q: Do you have a full allergen statement?
HB hosts allergen information linked from its menu pages. If you have a severe allergy, call the store before ordering and discuss cross-contact precautions with the team.
Q: Which delivery apps list HB menus?
DoorDash is the primary partner listed on the site; you can also find menus on common marketplaces like Postmates/Uber Eats and Seamless, depending on your area.
Q: Do you run specials or limited-time sauces?
Check in-store boards and the online menu when ordering — late-night locations and dine-in sites often promote specials.
Q: Do you offer both bone-in and boneless wings?
Yes — bone-in, boneless, and vegan options are available and cooked fresh to order.