Welcome to
Big Hat Professional Training & Consulting Services
for the Hospitality & Tourism Industry.
"Big Dave" Staughton is the Business Improvement Guy!
Whether you sell by phone, by email, face to face or via the web, Big Dave can show you how to get the most from your team, your prospects and your existing customers.
WHAT YOU CAN LEARN FROM BIG DAVE
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How to make stacks more Off Peak Sales - in quiet and tough times
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How to use the Internet to find more customers and make stacks more Web sales
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How to make the most from every Sale – training your team to add-on and up-sell
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How you can find, inspire and keep the Best Staff
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How you can re-engage your current Team Members and turn “Grumpy into Great”
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How to be more Effective - get better results in less time and turn more Ideas into Action.