Inbound Phone Call Training for Converting Enquiries WORKSHOP

Part of Function and Event Sales Training Australia.

Turning More Callers Into Customers WORKSHOP

The Ultimate Inbound Phone Call Training Workshop

• Do you need more customers and an immediate sales boost?
• Would you also like better qualified leads and prospects?
• Could your front line staff handle inbound phone calls better?
• Do you have a low conversion rate from Callers to Customers?
• Are your phone calls mostly about Price and Availability?

Our highly interactive Inbound Phone Call Training workshop is simply amazing at building confidence, rapport building and questioning skills. Further we use world-class fun exercises to practice your phone skills. The most important thing is that it gets great results the workplace.

Learn how to improve your phone calls and get more sales, appointments and opportunities. Discover the value of asking million dollar questions and using simple phone scripting to improve sales, service and also conversion. Find out how to build rapport rapidly and handle difficult callers. As a result you will ask better questions that highlight your benefits and real value.

Learn to Pick Up That Phone – “For inbound email enquiries – the BEST place to start is by picking up the phone and calling the email sender.”

Following Up your enquiries and past customers will get you lots more sales results: we teach best-practice hot, warm and cool enquiry phone follow-up techniques that get results.

THIS WORKSHOP IS NOT ABOUT COLD CALLING PEOPLE YOU DON’T KNOW!

We have had LOTS of experience delivering Inbound Phone Call Training for Frontline, Reception and Managers in these Specific Industries:

• Weddings, Functions & Events for Venues, Pubs, Restaurants etc
• Accommodation – Hotels, Motels, Resorts, Caravan Parks etc
• Tourism – Attractions, Tours and Visitor Centres
• Self Storage and Rental Industry
• Professional Services – Insurance & Mortgage Brokers and Financial Planners
• Tyres and Mechanical Services
• Green Industries – Turf, Nurseries, Landscaping & Irrigation
• Funeral Directors, Cemeteries and Crematoria
• Health & Medical Services – Doctors, Dentists and Surgeons etc
• Dealerships – Cars, Motorbikes, Bikes, Caravans, Motorhomes

Popular Big Hat Training Programs for Hospitality and other B2C Industries

1. Grow Your Functions, Events and Weddings Revenue
2. Sales Skills for Function & Events Sales Superstars
3. Cutting Costs and Buying Better to GROW your bottom Line
4. Delivering a VIP Customer Experience – Serve, Sell and Satisfy
5. Stepping Up to Supervision – Leadership & Teambuilding Skills
6. Inbound Sales Skills – Turning Callers into Customers (this workshop)