Our highly interactive Inbound Phone Call Training workshop is simply amazing at building confidence, rapport building and questioning skills. Further we use world-class fun exercises to practice your phone skills. The most important thing is that it gets great results the workplace.
Learn how to improve your phone calls and get more sales, appointments and opportunities. Discover the value of asking million dollar questions and using simple phone scripting to improve sales, service and also conversion. Find out how to build rapport rapidly and handle difficult callers. As a result you will ask better questions that highlight your benefits and real value.
Learn to Pick Up That Phone – “For inbound email enquiries – the BEST place to start is by picking up the phone and calling the email sender.”
Following Up your enquiries and past customers will get you lots more sales results: we teach best-practice hot, warm and cool enquiry phone follow-up techniques that get results.
THIS WORKSHOP IS NOT ABOUT COLD CALLING PEOPLE YOU DON’T KNOW!
If you want to improve your sales immediately – start with Inbound Phone Call Training – for more information call Dave now on 0408 375 100 or email info@bighat.com.au
Big Hat Professional Services provides Hospitality Workshops, Webinars and Training on Sales, Service & Strategy using Experienced Trainers like Kevin.
Kevin Kosky is a skilled business communications trainer. He is a specialist on inbound phone skills, presentation skills and delivering sales presentations. Kevin is an expert teacher of face to face communication skills like sales, supervision and presentation skills.
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