Serve, Sell & Satisfy Customer Experience Program- CX Improvement Training for Your Team
- Would you like to improve your Overall Customer Experience?
- Want more customers to come back and tell others?
- Would you like to get your team to serve, sell and satisfy clients?
Your Customer Experience immediately differentiates you from your competition and boosts your revenue. Happy customers ideally become repeat customers, and passionately spread the word about your company or service.
Great Customer Experience SELLS
Great customer service starts with effective leadership, systems, an engaged team and great training. This workshop is designed to teach you and your team the skills for creating lasting client satisfaction, improved relationships and repeat business.
Your staff can make your customers feel valued and appreciated and reach a new level of service excellence. We will instil great customer service values and principles into your employees that will make your brand stand out from the competition.
Great Service also includes offering extras, encouraging repeat business and getting referral business. So Great Service Sells.
Who Should Attend?
These workshops are ideally designed for the whole team – owners, managers and supervisors need to attend as well as customer service representatives, support personnel, sales representatives, and all Front line staff.
Interested in learning more about how to win and keep more customers?
Enquire now or talk to David directly on 0408 375 100 for a free consultation and further information.